Service Background - Indian Business Team

    Our Services

    Comprehensive service support to ensure a seamless insurance experience for businesses in Delhi NCR.

    Professional Service Team

    Our Service Commitment

    We believe that providing exceptional service is as important as offering the right insurance products. Our service philosophy is built on transparency, responsiveness, and a deep understanding of our clients' needs.

    With dedicated service teams for each client, we ensure personalized attention and quick resolution of all insurance-related matters. From policy implementation to claims settlement, our team is with you at every step.

    98%

    Client Retention Rate

    15 min

    Average Query Response Time

    24/7

    Claims Support

    3000+

    Satisfied Corporate Clients

    Our Service Features

    Comprehensive service support to ensure a seamless insurance experience.

    Dedicated Relationship Manager

    A single point of contact for all your insurance needs, ensuring personalized service throughout your policy term.

    Policy Documentation Support

    Assistance with all documentation requirements, from proposal forms to endorsements and renewals.

    24/7 Claims Assistance

    Round-the-clock support for claim filing, tracking, and resolution, ensuring quick settlements.

    Employee Onboarding

    Comprehensive onboarding sessions to educate employees about policy benefits and claim procedures.

    Query Resolution

    Quick resolution of queries related to policy coverage, network hospitals, and benefits.

    Utilization Analysis

    Regular analysis of policy utilization to help optimize coverage and control costs.

    Customized Solutions

    Tailored insurance solutions based on your company's demographics and requirements.

    Employee Assistance

    Direct support for employees' insurance-related queries and claim submissions.

    Our Service Process

    A structured approach to ensure consistent and high-quality service delivery.

    1

    Consultation

    Understanding your specific requirements and objectives to design the right insurance solution.

    2

    Implementation

    Seamless policy implementation with dedicated support for documentation and employee onboarding.

    3

    Ongoing Support

    Continuous assistance with policy management, claims processing, and employee queries.

    4

    Review & Optimize

    Regular policy reviews and optimization recommendations based on utilization analysis.

    What Our Clients Say

    Hear from businesses in Gurgaon about their experience with SecureNow's service.

    "SecureNow's service has been exceptional. Their dedicated team helped us implement a comprehensive group health insurance policy that perfectly suits our employees' needs."

    Rajiv Sharma

    HR Director, TechSolutions India

    "What sets SecureNow apart is their responsive service. Our dedicated relationship manager is always available to address our concerns and process claims quickly."

    Priya Malhotra

    COO, MindWorks Technologies

    "We've been working with SecureNow for three years, and their service has been consistently outstanding. Their team goes above and beyond to ensure our employees receive the best healthcare benefits."

    Amit Khanna

    CEO, InnovateTech

    Meet Our Service Team

    Our experienced professionals are dedicated to providing exceptional service for your business.

    Rajan

    Head of Client Services

    Poonam

    Senior Manager

    Isha

    Manager

    Experience Our Service Excellence

    Join the 3000+ businesses in India that trust SecureNow for their insurance needs.