Family Health Plan Limited (FHPL)
Leading TPA services with extensive hospital network and efficient healthcare administration
At a Glance
- •FHPL (Family Health Plan Ltd.) manages cashless claims for 10,000+ empanelled hospitals
- •24/7 pre-authorisation helpline - average cashless approval in 2-4 hours
- •Dedicated FHPL Sparrow app for employees to track claims and find network hospitals
- •Handles both cashless and reimbursement claims for corporate GMC policies
- •Tie-up with Future Generali India Insurance as primary insurer partner
About FHPL
Family Health Plan Limited (FHPL) is a premier Third Party Administrator with extensive experience in healthcare administration. FHPL provides comprehensive TPA services to insurance companies, corporates, and individual policyholders.
Known for their robust technology platform and efficient claim processing, FHPL has established itself as a trusted partner in the health insurance ecosystem with a strong network of quality healthcare providers.
Key Services
Premium Network Hospitals in Delhi NCR
| Hospital Name | Location | Type | Cashless Available |
|---|---|---|---|
| Fortis Hospital | Vasant Kunj, Delhi | Multi-Specialty | 24x7 |
| Fortis Flt Lt Rajan Dhall Hospital | Aruna Asaf Ali Marg, Delhi | Multi-Specialty | 24x7 |
| Fortis Hospital | Shalimar Bagh, Delhi | Multi-Specialty | 24x7 |
| Fortis Memorial Research Institute | Sector 44, Gurugram | Super Specialty | 24x7 |
| Fortis Hospital | Sector 62, Noida | Multi-Specialty | 24x7 |
| Fortis Escorts Heart Institute | Okhla Road, Delhi | Cardiac Specialty | 24x7 |
| BLK Super Speciality Hospital | Pusa Road, Delhi | Multi-Specialty | 24x7 |
| Max Super Speciality Hospital | Saket, Delhi | Multi-Specialty | 24x7 |
| Artemis Hospital | Sector 51, Gurugram | Super Specialty | 24x7 |
| Medanta The Medicity | Sector 38, Gurugram | Super Specialty | 24x7 |
| Manipal Hospital | Dwarka, Delhi | Multi-Specialty | 24x7 |
| Columbia Asia Hospital | Sector 34, Gurugram | Multi-Specialty | 24x7 |
| Paras Hospital | Sector 43, Gurugram | Multi-Specialty | 24x7 |
| Sarvodaya Hospital | Sector 8, Faridabad | Multi-Specialty | Business Hours |
| Metro Heart Institute | Sector 16A, Faridabad | Cardiac Specialty | 24x7 |
| Yashoda Super Speciality Hospital | Nehru Place, Delhi | Super Specialty | 24x7 |
| Park Hospital | Sector 47, Gurugram | Multi-Specialty | Business Hours |
| Rockland Hospital | Manesar, Gurugram | Multi-Specialty | 24x7 |
| Marengo Asia Hospital | Sector 56, Gurugram | Super Specialty | 24x7 |
| CK Birla Hospital | Sector 51, Gurugram | Multi-Specialty | 24x7 |
Pan-India Coverage
FHPL Network Hospitals - Key Cities Across India
FHPL's network spans 10,000+ hospitals nationwide. Below are key empanelled hospitals across major cities where group health insurance employees frequently need cashless access.
Mumbai
1,800+ hospitals- •Kokilaben Dhirubhai Ambani Hospital, Andheri West
- •Lilavati Hospital, Bandra
- •Bombay Hospital, Marine Lines
- •Hinduja National Hospital, Mahim
- •Nanavati Super Specialty Hospital, Vile Parle
- •Wockhardt Hospital, Mulund
Bengaluru
1,200+ hospitals- •Manipal Hospital, Old Airport Road
- •Sakra World Hospital, Marathahalli
- •Columbia Asia Hospital, Whitefield
- •Aster CMI Hospital, Hebbal
- •Fortis Hospital, Cunningham Road
- •Sparsh Hospital, Infantry Road
Hyderabad
900+ hospitals- •Yashoda Hospital, Somajiguda
- •KIMS Hospital, Secunderabad
- •Continental Hospital, Nanakramguda
- •Medicover Hospital, Madhapur
- •Apollo Hospital, Jubilee Hills
- •Care Hospital, Banjara Hills
Chennai
800+ hospitals- •Apollo Hospital, Greams Road
- •Fortis Malar Hospital, Adyar
- •MIOT International, Manapakkam
- •Sri Ramachandra Medical Centre, Porur
- •Kauvery Hospital, Alwarpet
- •Mehta Hospital, Chetpet
Pune
700+ hospitals- •Ruby Hall Clinic, Wanowrie
- •Jehangir Hospital, Pune Camp
- •Sahyadri Hospitals, Deccan Gymkhana
- •KEM Hospital, Rasta Peth
- •Aditya Birla Memorial Hospital, Chinchwad
- •Inamdar Multispecialty Hospital, Fatimanagar
Kolkata
650+ hospitals- •Apollo Gleneagles Hospital, Canal Circular Road
- •Fortis Hospital, Anandapur
- •Peerless Hospital, Pancha Sayar
- •Medica Superspecialty Hospital, Mukundapur
- •AMRI Hospital, Dhakuria
- •Belle Vue Clinic, Lindsay Street
| City / Region | Approx. Hospitals | Pre-Auth Desk Available | Key Specialty Coverage |
|---|---|---|---|
| Delhi NCR (Delhi, Gurugram, Noida, Faridabad) | 2,200+ | 24x7 at major hospitals | Cardiac, Ortho, Oncology, Maternity |
| Mumbai Metropolitan Region | 1,800+ | 24x7 at major hospitals | Cardiac, Neuro, Oncology, Trauma |
| Bengaluru | 1,200+ | 24x7 at major hospitals | Ortho, Cardiac, Maternity, Neuro |
| Hyderabad | 900+ | 24x7 at major hospitals | Cardiac, Oncology, Ortho |
| Chennai | 800+ | 24x7 at major hospitals | Cardiac, Multi-specialty |
| Pune | 700+ | Business hours + 24x7 at key hospitals | Ortho, Maternity, General |
| Kolkata | 650+ | Business hours + 24x7 at key hospitals | Multi-specialty, Cardiac |
| Tier-2 Cities (Jaipur, Lucknow, Indore, Chandigarh, etc.) | 2,500+ | Business hours, emergency via helpline | General, Maternity, Ortho |
Important: Hospital counts are indicative. Always verify cashless availability for your specific hospital before admission using the FHPL Sparrow app or epreauth.fhpl.net. Network hospitals change periodically.
Contact Information
Cashless Treatment Process
Step 1: Hospital Visit
Visit any FHPL network hospital with your health card
Step 2: Pre-Authorization
Hospital submits pre-auth request to FHPL
Step 3: Treatment
Receive approved treatment without any payment
Be Prepared
Document Checklist
Cashless Claim Documents
- ✓FHPL health card / e-card
- ✓Photo ID proof (Aadhaar / PAN)
- ✓Employee certificate from HR
- ✓Doctor's referral / admission advice
- ✓Pre-authorisation form (submitted by hospital)
Reimbursement Claim Documents
- ✓Discharge summary (original)
- ✓All original bills & receipts with hospital seal
- ✓Lab reports and investigation documents
- ✓Pharmacy bills with prescriptions
- ✓Duly filled FHPL claim form
Speed & Efficiency
Turnaround Times
Emergency Pre-Auth
4–6 hours
Planned Admission Pre-Auth
24–48 hours
Cashless Discharge Approval
2–3 hours
Reimbursement Settlement
21–30 working days
FHPL Quick Reference
ePreauth Portal
epreauth.fhpl.net
Sparrow App
Available on Android & iOS
Claim Status
fhpl.net → Claim Status
Customer Care
Available on your e-health card
Reimbursement Form
Part A (hospital) + Part B (insured)
e-Card Download
Login → My Cards → Download
Frequently Asked Questions
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